System Engineer - Product Configuration (FTS)

Infrastructure · Warszawa, mazowieckie
Department Infrastructure
Employment Type Full Time, Permanent
Minimum Experience Mid-level

In 2019, Ticketer, the UK’s market leader in bus ticketing technology, joined forces with FARA, the Nordic market leader, bringing together two companies with a strong joint mission; to make travel easy. Together, we are called the Ticketer Group.

Over the next few years, we will be transforming the transport ecosystem by enabling customer efficiency through operational insight, leading the way in local and national mobility and delivering first-class, frictionless travel experiences.

Together, the Group is able to offer customers the very latest technology in intelligent transport ticketing, back office software and passenger-facing apps, focusing on providing Real Time Information for use on board, online and on mobile to increase usage of public transport facilities. And today’s numbers are impressive, with our equipment on over 30,000 buses across Europe, over 5.5 million daily passengers using our ticketing system and with 3.5 billion tickets being issued in the UK alone.

FARA is facing strong international expansion with new products and features, and we are seeking highly motivated


We are looking for System Engineer to join our skilled Product Configuration FTS team. 

Location: Warsaw (partly remote work possibility)

Reports to: Group Infrastrcture Manager


  • Configuration and implementation of FARA Ticketing Systems (FTS)
  • Assist FTS project deliveries
  • Identify and solve problems registered in the support system
  • Acquire product and domain knowledge
  • Configure and provide input for testing of customer systems
  • Assist during FAT, SAT, and operational initiation
  • Deployment of new software
  • Customer training
  • Internal training
  • Provide input for technical documentation and user documentation



  • Minimum 3-year college/university. Experience and relevant certifications may replace formal education
  • Experience with both Windows and Linux
  • Experience with SQL and shell-scripts
  • Experience with server administration and maintenance
  • Excellent communication (verbal and written) skills in Polish and English


  • Service-related work experience
  • Experience with Docker and Kubernetes
  • Experience with Mobile Device Management tools
  • Programming experience

We are looking for you who are

  • Quality and result-oriented
  • Structured and accurate
  • Customer- and service-oriented
  • Self-motivated and likes to learn new things
  • Efficient and focuses on automation

We offer

  • Positive and friendly working environment
  • Flexible working hours
  • Employment contract or B2B
  • Remote work possibility
  • Cooperation with International Team
  • Professional and personal development in a fast growing company
  • Competitive terms and conditions
  • And much more!

Thank You

Your application was submitted successfully.

  • Location
    Warszawa, mazowieckie
  • Department
  • Employment Type
    Full Time, Permanent
  • Minimum Experience