Group Chief Information Security Officer (CISO)

· Warszawa, mazowieckie
Employment Type Contractor
Minimum Experience Mid-level

In 2019, Ticketer, the UK’s market leader in bus ticketing technology, joined forces with FARA, the Nordic market leader, bringing together two companies with a strong joint mission; to make travel easy. Together, we are called the Ticketer Group.

Over the next few years, we will be transforming the transport ecosystem by enabling customer efficiency through operational insight, leading the way in local and national mobility and delivering first-class, frictionless travel experiences.

Together, the Group is able to offer customers the very latest technology in intelligent transport ticketing, back office software and passenger-facing apps, focusing on providing Real Time Information for use on board, online and on mobile to increase usage of public transport facilities. And today’s numbers are impressive, with our equipment on over 30,000 buses across Europe, over 5.5 million daily passengers using our ticketing system and with 3.5 billion tickets being issued in the UK alone.

The Ticketer Group is at a very exciting stage of their growth and journey, with a key focus on collaborating on resources, roadmaps, products, solutions and processes to make us work even better and stronger together. And as part of this journey, we are delighted to introduce the newly created role of Group Chief Information Security Officer who will be working closely with our agile development teams, product owners, project managers and IT/Ops teams to ensure that we are meeting customers' expectations in our deliveries for information security, and overseeing the Information and Data security for the company.

Role and responsibilities

  • Implementing and overseeing strategies to improve the effectiveness of security for the Group;
    assessing and mitigating risk; safeguarding the company and its assets
  • Developing, implementing, and maintaining security processes and policies, identifying and
    reducing risks, limiting liability and exposure to informational, physical, and financial risk
  • Making sure the company is compliant with local, national and global regulations
  • Conducting research and executing security management solutions to help keep the Group safe
  • Increasing awareness of, and educating the teams on the importance of Information Security throughout the business
  • Conducting audits of data and security processors and risk assessments when introducing or
    changing IT solutions, ensuring we are compliant with required regulations such as GDPR
  • Representing Information Security at Senior Management level in the company, advising and notify the senior team of important incidents, changes, risks and threats


  • Qualifications in Computer Science and IT or other relevant professional background
  • Certifications within Information Security and knowledge of relevant standards, for example ISO27001/2/5 would be desirable but not essential
  • Ability to assess and arrange a wide range of competing priorities
  • Strong leadership skills with the ability to influence stakeholders
  • Competent and experienced in Information Security at a strategic and operational level
  • Knowledge and understanding of IT security Architecture
  • Experience in communicating and creating an understanding of Information Security
  • Excellent communication skills, with fluency in English both written and orally
  • Experience in guiding development processes to be effective whilst highly secure
  • Experience of working within complex organizations where Information Security is business
  • Proactive and organized with willingness and ability to learn and take on new challenges 
  • Ability to use your drive, creativity and initiative to help move the business forward 

We offer

  • Contract of employment or B2B cooperation
  • Positive and friendly working environment
  • Flexible working hours
  • Cooperation with International Team
  • Professional and personal development in a fast growing company
  • Competitive terms and conditions
  • And much more


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  • Location
    Warszawa, mazowieckie
  • Employment Type
  • Minimum Experience